Category Archives: Software

What help desk software does GoDaddy use?

I asked them when I called in because whenever I replied to tickets via e-mail it would open a new ticket instead of replying to the existing ticket. The rep didn’t know – which makes me think that their software is probably home grown. It really is help desk / ticketing software as much as it is advertising. The replies have so much text, coupons, ads, etc in them that the updated message portion is very small. He mentioned he would have to look into their “Iris” ticketing system but as far as I know that is not a commercial application.

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Windows XP Cisco VPN Client Latest Version

If you’re wondering what the latest Version of the Cisco VPN Client for Windows XP, you’ve come to the right place. You may want to heed notice from Cisco that this product is no longer supported… But, according to the information I have found, the final version of the Cisco VPN client software for Windows XP was “5.0.07.0410” and the installation file was: vpnclient-win-msi-5.0.07.0410-k9.exe

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What is box.com?

I just saw an ad for box.com and visited their site and watched their video. They appear to be most similar to dropbox with some resemblance to sendbigfile / kicksend and also some functionality of Google Docs. From their homepage (without watching the video) I had a hard time understanding what they did. They have a cloud based service and a fairly simple API that you can use to connect with it. It seems interesting but I’m not sure it will gain enough support to be around in the long run. Hopefully they will – competition is good.

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Sublime Text: Disable Auto Complete on Return / Enter key

Recently I’ve been trying to switch from TextMate to SublimeText. For the most part it is an easy transition, but there are a few things that cause me hangups. One of them is how the autocomplete works. In Text Mate, you can use enter / return to get a new line after typing something like a CSS or LESS rule. In SublimeText, if your CSS, LESS, SASS rule matches an auto complete snippet, pressing enter (or return) will cause that to be autocompleted. Fortunately you can edit your Preferences.sublime-settings file and add the following rule to keep autocomplete on but disable enter / return from autocompleting: “auto_complete_commit_on_tab” : false

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How To Build a Roots Child Theme

Step 1 – Download the Roots Theme Download the Roots (based on Bootstrap) theme for WordPress at http://www.rootstheme.com/ Step 2 – Unzip / Install the Roots Theme Unzip the theme and install it in your /wp-content/themes/ directory – the resulting path should be /wp-content/themes/roots/ Step 3 – Create a Child Theme Create another directory for your child theme in the /wp-content/themes/ directory – perhaps something like /wp-content/themes/my-awesome-theme/ In that directory you will need to create a style.css file that should contain the following information: /* Theme Name: My Awesome Child Theme Theme URI: http://www.my-awesome-child-theme.com/ Description: A child theme based on the Roots / Bootstrap wordpress theme Template: roots */ Now you should be able to select this as the child theme in the theme chooser. By default everything will be the same as the parent theme. To override files, copy them to the child theme directory and then modify them. The functions.php file will actually get loaded before the parent functions.php so you may need to do something like: add_action( ‘after_setup_theme’, ‘my_child_theme_setup’ ); function my_child_theme_setup(){ // your code here } In order to have some things modify what the parent theme has set.

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LimeChat Tutorial

Step 1: Download and install Limechat If you don’t already have LimeChat installed, you can download it from the App Store or visit the LimeChat website to download and install the software Step 2: Create new server connection When you open LimeChat the first time it starts a connection wizard. You can skip it and add a new connection from Server / Add Server… menu in the OS X status bar. Enter the following settings: Step 3: Add a Channel Channels are like chat rooms if you are used to AOL or Instant Message clients. You can add a channel using the menu bar -> Channel -> Add Channel Enter the information about the Channel you would like to add – really the only thing required is the channel name. Don’t enter a hash (#) sign before the Channel name. Step 4: Connect Connect to a the server, then connect to a channel. LimeChat should be able to connect and join channels automatically. If you’re not connected, right click on the server name and select Connect or select Server / Connect from the OS X status bar. To join a channel manually, got to the Channels / Add Channel… menu in the OS X status bar. Available channels are listed on your dashboard. Step 5: Start chatting Now that you’ve connected you can start chatting! You can add multiple servers and channels and they will show up in the bottom right. Right click them for more options.

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How to add a POI set (ov2 file) to TomTom GPS

This is how to add a new custom POI (Points of Interest) set, which you may have generated with one of these tools (these can help you create and manage POI sets) POI Editor Software for Mac OS X and Windows TYRE – use Google Earth to create POIs and itineraries with this tool. – http://www.janboersma.nl/gett/index.php POI Editor – POI Editor lets you create, view, edit and convert POI files. – http://www.poieditor.com/ PoiEdit – Save, load, convert and edit POI files with this free application – http://www.poiedit.com/ Globe Assistant – A one stop shop for applications running on Google Earth, maps, geo-coding, on-the-fly TomTom POI creation,  ‘Add to TomTom’buttons. – http://www.globeassistant.nl/ POIView for Mac OS X – PoiView is a application for editing TomTom Ov2 points of interest files. – http://www.samposoft.com/software/poiview.aspx Installation of ov2 POI Sets onto Tom Tom GPS Devices Here is how to put the new POI sets (ov2 files) onto your TomTom: Connect your device to your computer. Open Windows Explorer and your TomTom device will appear listed as a new drive letter, for example, G:. (Mac OS X Finder -> drive labeled “Internal” (most likely)) Drag and drop your ov2 file along with any bmp and ogg files into your map folder. This may be called, for example, “United_Kingdom_and_Republic_of_Ireland” or “United States and Canada” or  depending on which map you have installed. Safely disconnect your device from the computer (eject or safe hardware removal, etc.) You can then use your device to view your new POI set and navigate to locations within it. More info can be … Continue reading

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Quicksilver Crash Reports Location

When Quicksilver crashes it gives some message like: In order to help improve Quicksilver, please consider sending a crash report to the developers. Quicksilver will restart when this window closes. To troubleshoot your problem, see the FAQ or alternatively report your issue on the issue tracker. But when Quicksilver crashes it actually also provides a log of the crash. Per the source code file, QSPaths.h, you can see the path to the crash logs is set to: ~/Library/Logs/DiagnosticReports Below is the other default Quicksilver paths for error reporting, etc.: #define pTriggerSettings QSApplicationSupportSubPath(@”Triggers.plist”, NO) #define pCatalogSettings QSApplicationSupportSubPath(@”Catalog.plist”, NO) #define pCatalogPresetsDebugLocation QSApplicationSupportSubPath(@”Presets.plist”, NO) #define pMnemonicStorage QSApplicationSupportSubPath(@”Mnemonics.plist”, NO) #define pCacheLocation QSApplicationSupportSubPath(@”Caches/”, NO) #define pIndexLocation [@”~/Library/Caches/Quicksilver/Indexes/” stringByStandardizingPath] #define pStateLocation [@”~/Library/Caches/Quicksilver/QuicksilverState.plist” stringByStandardizingPath] #define pCrashReporterFolder [@”~/Library/Logs/DiagnosticReports” stringByStandardizingPath] #define pShelfLocation QSApplicationSupportSubPath(@”Shelves/”, NO) #define psMainPlugInsLocation QSApplicationSupportSubPath(@”PlugIns/”, NO) #define psMainPlugInsToInstallLocation QSApplicationSupportSubPath(@”PlugIns/Incoming/”, NO) #define kCheckUpdateURL @”http://qs0.qsapp.com/plugins/check.php” #define kDownloadUpdateURL @”http://qs0.qsapp.com/plugins/download.php” #define kPluginInfoURL @”http://qs0.qsapp.com/plugins/info.php” #define kPluginDownloadURL @”http://qs0.qsapp.com/plugins/download.php” #define kForumsURL @”http://groups.google.com/group/blacktree-quicksilver” #define kBugsURL @”https://github.com/quicksilver/Quicksilver/issues” #define kWebSiteURL @”http://qsapp.com/” #define kHelpURL @”http://qsapp.com/wiki/” #define kHelpSearchURL @”http://qsapp.com/w/index.php?title = Special:Search&search=%@&go=Go” // URL to crash reporter server/script #define kCrashReporterURL @”http://qs0.qsapp.com/crashreports/reporter.php” // Wiki page detailing why we collect crash reports #define kCrashReportsWikiURL @”http://qsapp.com/wiki/Crash_Reports”

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Uncaught exception ‘CFCredentials_Exception’ with message ‘No credentials were provided. [solved]

If you’re using the Amazon Web Services (AWS) SDK (Software Developer Kit) version 1.5 “Allegro” for PHP you may have noticed an error like: Fatal error: Uncaught exception ‘CFCredentials_Exception’ with message ‘No credentials were provided. The SDK attempts to retrieve Instance Profile credentials from the EC2 Instance Metadata Service, but doing this requires the “default_cache_config” option to be set in the config.inc.php file or constructor. In order to cache the retrieved credentials.’ in #0 amazon-php-sdk/sdk-1.5.17.1/sdk.class.php:439 Stack trace: amazon-php-sdk/sdk-1.5.17.1/services/ec2.class.php(155): CFRuntime->__construct(Array) #1 amazon-php-sdk/sdk-1.5.17.1/_samples/cli-ec2_sorting_and_filtering.php(59): AmazonEC2->__construct() #2 {main} thrown in amazon-php-sdk/sdk-1.5.17.1/sdk.class.php on line 439 My solution was fairly simple – the PHP SDK download has a config-sample.inc.php file that you can copy to config.inc.php and then add your AWS key and secret key. After doing that you should be good to go.

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Open Illustrator Files with Photoshop

Did you know that you can open Adobe Illustrator Files in Photoshop? Adobe Illustrator files (.ai files) are saved in a PDF compatible format / vector compatible but also with a limited font set available. You can specify the resolution when opening the file: This makes it possible to open your Adobe Illustrator files in Photoshop. They will be vectorized, but you can specify the resolution that you wish to use when opening them. Any vector items will be scaled up without losing quality. Rasterized items will be included but will nto scale-up without pixelation. Please note that if you want the image to appear “actual size” on the screen you will need to set the resolution to 72dpi unless you are using something like a retina display. The default resolution for opening an Adobe Illustrator file in Photoshop is 300dpi.

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