Tag Archives: godaddy
On June 23rd 2013 Godaddy’s DNS Servers went down, again. Problems first started at approximately 11:00am EST and, fortunately, started resolving at 11:31am EST. Was it planned? If so, something didn’t go correctly – and it wasn’t communicated. Even during the outage they were still running ads to be a DNS provider, with their uptime guarantee. Just ridiculous. The last time they had issues was on November 27th 2012, about 9 months ago. They have an uptime guarantee – but what does that mean? Not much, apparently.
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Hi there, it’s Danica Patrick calling to thank you for your recent renewal. We appreciate your business and are always here to help. Give us a call if you need advice on using your products or expanding your online presence. Think of GoDaddy like your pit crew: call us anytime at (480) 505-8859. Thanks again. Godaddy.com appreciate your business. If you’ve missed any of the previous message it will repeat. If you’d like to opt out of receiving future calls from GoDaddy please call us toll free at (866) 532-8530, and enter the number you want to be removed from our calling list. Download a mp3 of the voicemail.
I asked them when I called in because whenever I replied to tickets via e-mail it would open a new ticket instead of replying to the existing ticket. The rep didn’t know – which makes me think that their software is probably home grown. It really is help desk / ticketing software as much as it is advertising. The replies have so much text, coupons, ads, etc in them that the updated message portion is very small. He mentioned he would have to look into their “Iris” ticketing system but as far as I know that is not a commercial application.
On November 27, 2012 it appears that GoDaddy is again having DNS Failures and not-found errors for their DNS. It is similar to a few months ago when their DNS network went down due to an infrastructure error and they had around 12 – 24 hours of downtime while their engineers tried to resolve the issue. It seems to be happening again. Your website will be down. E-mail will be undeliverable. Last time Godaddy issued an apology and a credit on your account.
It’s kind of cool. Better than their old one. New Old