Tag Archives: godaddy

GoDaddy’s DNS Servers Down Again (June 2013)

On June 23rd 2013 Godaddy’s DNS Servers went down, again. Problems first started at approximately 11:00am EST and, fortunately, started resolving at 11:31am EST. Was it planned? If so, something didn’t go correctly – and it wasn’t communicated. Even during the outage they were still running ads to be a DNS provider, with their uptime guarantee. Just ridiculous. The last time they had issues was on November 27th 2012, about 9 months ago. They have an uptime guarantee – but what does that mean? Not much, apparently.

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Godaddy Privacy Coupon – June 2013

SPECIAL OFFER! .COM with FREE private registration just $3.00*! Godaddy has a free private registration (privacy is normally 9.99/yr) coupon code that is currently active. The code is 3COMPRF and is good through June 2013. Three Other Good Deals: Offer Details: *Plus ICANN fee of $0.18 per domain name per year. $3.00 price good for the first year of one new .COM per customer; not valid for transfers or renewals. Additional years or .COMs may be purchased for $9.99 per year. Free privacy offer valid for entire initial registration term of the domain name. When the domain name renews, each year of private registration will renew at the regular rates in effect at the time of renewal. Discounts cannot be used in conjunction with any other offer or promotion. Customers may not use gift cards, PayPal, CCAvenue, In-Store Credit or AliPay to redeem this offer. Your discount will be applied in your shopping cart. Offer expires after 10,000 redemptions per promo code or on 7/31/13 at 11:59 PM (Mountain Time) whichever comes first.

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Danica Patrick Voicemail (GoDaddy)

Hi there, it’s Danica Patrick calling to thank you for your recent renewal. We appreciate your business and are always here to help. Give us a call if you need advice on using your products or expanding your online presence. Think of GoDaddy like your pit crew: call us anytime at (480) 505-8859. Thanks again. Godaddy.com appreciate your business. If you’ve missed any of the previous message it will repeat. If you’d like to opt out of receiving future calls from GoDaddy please call us toll free at (866) 532-8530, and enter the number you want to be removed from our calling list. Download a mp3 of the voicemail.

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What help desk software does GoDaddy use?

I asked them when I called in because whenever I replied to tickets via e-mail it would open a new ticket instead of replying to the existing ticket. The rep didn’t know – which makes me think that their software is probably home grown. It really is help desk / ticketing software as much as it is advertising. The replies have so much text, coupons, ads, etc in them that the updated message portion is very small. He mentioned he would have to look into their “Iris” ticketing system but as far as I know that is not a commercial application.

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GoDaddy’s DNS Servers Fail Again

On November 27, 2012 it appears that GoDaddy is again having DNS Failures and not-found errors for their DNS. It is similar to a few months ago when their DNS network went down due to an infrastructure error and they had around 12 – 24 hours of downtime while their engineers tried to resolve the issue. It seems to be happening again. Your website will be down. E-mail will be undeliverable. Last time Godaddy issued an apology and a credit on your account.

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New Godaddy 404 page: Ever feel like you’re in the wrong place?

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