Tag Archives: guide
If you have a WINDOWS machine: 1) Hit the Print Screen key on your keyboard. It’s usually in the upper right and marked “PrntScrn” or “PrtSc”. 2) Try to Paste directly into a email you’ll send to us (either by holding down the “Ctrl” key and pressing the “V” key, or by right-clicking the blank screen and selecting “Paste”). If your email program doesn’t let you do that, then: 3) Click the green Start button on the lower left of your screen. 4) Navigate to All Programs -> Accessories, and open the Paint program. 5) Paste into the Paint program, either by holding down the “Ctrl” key and pressing the “V” key, or by right-clicking the blank screen and selecting “Paste.” 6) Save the file (from File -> Save) as a .JPG (choose “Save as type” JPEG). 7) Attach that file in an email. If you have a MAC: 1) Hold down the Shift key and the Command key (which may have an Apple logo and/or a “four-leaf clover” type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your Desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of. 2) Attach that file in an email.