What is the difference between Herman Miller’s Aeron Chairs “Hardwood Casters” and “Carpet Casters” (a.k.a “Deep Carpet” Casters) ?
In a nutshell
- Herman Miller only offers two types of casters: Hardwood and Carpet. There is no third “Deep Carpet” caster available.
- The Carpet Casters are standard and are meant to be used on all types of carpet
- Hard floor casters have a softer tread and are designed to help the caster grip a hard floor better.
- Carpet casters are composed of a hard plastic which rolls easier over carpet making them ideal for carpeted flooring.
- Because carpet casters do not have the soft tread they will not provide an optimal level of traction/grip needed for hard flooring.
- Over time, Carpet casters may get embedded with dirt and debris in the hard plastic which can result in marring or scratching of the surface of hardwood floors
- The Carpet Casters are meant to be used without a chair mat / plastic chair mat
- However, some people still have trouble with high pile carpets
Standard Herman Miller Aeron Casters
Extra Deep Carpet Casters for Aeron Chairs
Aftermarket casters are available. If you need extra large casters for deep carpets, you can purchase Rolland Extra Large Casters ($22), or Miracle’s Extra Large Casters ($60). Both have 5-star reviews. Here are the images:
FAQ: Herman Miller responds to questions regarding differences for Hardwood vs Carpet Casters:
What is the biggest concern or issue between an Aeron chair with casters for carpet as supposed to casters for carpet/hardwood floor?
Here at Herman Miller we want to make sure our products are matched to meet the needs of our customers. Selecting the correct caster material depends upon the type of floor the chair is intended to be used on. Hard floor casters have a softer tread and are designed to help the caster grip a hard floor better. Carpet casters are composed of a hard plastic which rolls easier over carpet making them ideal for carpeted flooring. Because carpet casters do not have the soft tread they will not provide an optimal level of traction/grip needed for hard flooring. An Aeron chair with carpet casters would not be less mobile on a hardwood floor, however, it would not grab the hard flooring like the Hard floor casters are designed to do. Also, over time dirt and debris from hard floors can get embedded in the hard plastic of the casters which can result in marring or scratching of the surface. We highly recommend the “Hard Floor or Carpet Casters” for any chairs used on hardwood floors.
Casters-If you’re using a plastic chair mat over very low-pile carpet, should I order the casters for hardwood floors?
Our carpet casters are intended to be used in combination with your low-pile carpet for optimal performance and mobility. The casters were designed for use with carpet, therefore, chair mats are not recommended with our seating products.
How do I get the “higher” wheels so the middle post doesn’t catch on the carpet? Are these the floor/carpet ones?
If you are using your Aeron Chair on carpet, we would recommend choosing either the option for ‘Carpet Casters’ or ‘Hard Floor or Carpet Casters.’
How do I clean the wood floor wheels on my Aeron?
We would recommend checking the casters to be sure nothing is caught within the caster. One of our Customer Care team members will reach out to you shortly to help you with your casters. We offer several types of casters, which are designed for certain usage situations. Our ‘Carpet Casters’ are designed to be used on carpet only. The ‘Hard Floor or Carpet’ casters are designed to be used both on hard floors and on carpet. We would recommend choosing the caster that best fits the area where you will be using your chair.