Outlook 2007/2010 – Gmail Help – Google

Google’s help for setting up Microsoft Outlook 2007 / Microsoft Outlook 2010 with G-mail and Google apps seems to be offline or at least redirecting to a non-helpful general e-mail page. Here is a repost of the page:

Outlook 2007/2010

 

  • Follow the instructions below to set up IMAP1 access in Outlook 2007/2010.
  • Google Apps users, please follow the default instructions unless otherwise noted, replacing ‘your_domain.com’ with your actual domain2 name.

To set up your Outlook 2007/2010 client to work with Gmail:

  1. Enable IMAP in Gmail. Don’t forget to click Save Changes when you’re done.
  2. Open Outlook.
  3. For new setups, select Do not upgrade.
  4. Click Yes.
  5. Enter your display name, email address (including ‘@gmail.com’), and password. Google Apps users, enter your full email address, e.g. ‘[email protected]_domain.com.’
  6. Select the ‘Manually configure server settings or additional server types’ checkbox.




  1. Select Internet E-mail.
  2. Settings: name, full email address (including ‘@gmail.com’ or ‘@your_domain.com’)
    • In the Account Type dropdown menu, select IMAP. In the ‘Incoming server name’ section, enter: imap.gmail.com and in the ‘Outgoing server name (SMTP)’ section, enter: smtp.gmail.com.
    • In the ‘User Name’ field, give your full Gmail address, including ‘@gmail.com’ or ‘@your_domain.com.’
    • After creating these settings, clicking Next takes you to the end of the setup.



  3. In the Tools menu, select Options then Mail Setup. Under ‘Email Accounts,’ click E-mail Accounts.
  4. Select an account, and click Change above the list of accounts. Click More Settings, then the Advancedtab.
    • Incoming server must be 993, and must use SSL3 encryption.
    • Outgoing server can use 587, TLS4 encryption.



  5. Click the Outgoing Server tab. Make sure that ‘My outgoing server (SMTP) requires authentication’ is selected. The radio button ‘Use same settings as my incoming mail server’ should also be selected.



  6. Click OK > Next > Finish > Close > OK.
  7. Check our recommended client settings, and adjust your client’s settings as needed.
  1. IMAP: IMAP (Internet message access protocol) lets you download messages from Gmail so you can access your mail with a program like Outlook Express or Apple Mail. IMAP syncs the actions you take in Outlook Express or Apple Mail with Gmail so if you read a message in your mail client, it’ll be marked as read in Gmail.
  2. domain: A domain is a name for an IP address and is more commonly recognized as a website or web address. For example, Google.com is a domain.
  3. SSL: SSL (secure socket layer) is a way of changing data such as your username and password into code as it travels across the Internet, so that the data will be secure and private.
  4. TLS: TLS (Transport Layer Security) is a way of changing data such as your username and password into code as it travels across the Internet, so that the data will be secure and private. With mail delivery, TLS begins with an unsecured connection to the mail servers, and then upgrades to a secure connection once information is sent.

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One Response to Outlook 2007/2010 – Gmail Help – Google

  1. Dave says:

    Hello, I have run through this setup over and over for my gmail account in Outlook 2010. I can receive email just fine, but I can’t send any. When I run the test, I get the following message:

    4211 cannot connect to the SMTP server

    Any suggestions for a fix? Could it be a firewall issue?

    Dave

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